by Chase Granberry on April 30, 2010
Over the last week we’ve been trying to figure out exactly what’s causing all these issues. Wednesday night we were finally able to isolate the problem to what we thought were only two bottlenecks. We optimized those that night and they were operating as expected. We woke up this morning to realize that there was in fact a third problem which needed to be resolved. We’ve been troubleshooting throughout the day, and I’m glad to say that the last pain point to getting data into everyone’s accounts is resolved, but since that process is the final entry point from data collection to the interface, it’s going to take a while to get caught up again. We’re processing search results, which were aggregated Wednesday. Those should be finished in a few hours, but then we still need to process the search results which we gathered yesterday and do some calculations on those to get everyone’s accounts looking normal. So … by this afternoon we should be caught up and have Wednesday’s and yesterday’s data available.
Again, thanks for your patience. We realize how extremely unacceptable this is, and are taking measures to prevent anything remotely as drastic from happening in the future.
by Chase Granberry on April 29, 2010
We really appreciate everyone’s patience as we get this handled. Pretty sure we’ve got everything figured out and everyone’s accounts should have good data tomorrow. There may have been some keywords which slipped through the cracks today, but those should get picked up and back to normal the next day. @joseuonline pointed out that the end of the month is very soon, and we’ll for sure have good data by then, so everyone can get all those reports prepped and sent out next week.
by Chase Granberry on April 26, 2010
Things aren’t working like they should today. Over the last three or four weeks we’ve been working on a lot of major updates to AuthorityLabs. Everything was looking good on our staging server so we decided to get everything on production last weekend. We spend all day Saturday and Saturday night (till about 5:00am) getting production setup with the new hotness, and weren’t able to completely finish the push to production until Sunday afternoon. Everything was pulling down data correctly, but we’ve run into some issues this morning which is causing that data not to show correctly.
Things may be a little funky for the next couple days but it’ll be worth it, I promise! Here are a few new things you can expect to see in your account this week…
- Indexed page data – the total number of pages of a domain or subfolder indexed in Google, Yahoo! and Bing with a list of the most authoritative pages according to each engine.
- Type data – we’re now looking for universal results which appear on Google. If we parse a serp and find image, shopping and video results you’ll be able to see that in the new ‘Type’ column.
- Local ranking data – along with the type data you’ll see if a local pack is thrown. If we find the URL or domain your tracking within that local pack you’ll be able to see the position.
- Real-time results – pretty soon after you add new keywords you’ll have ranking data. We’re still refining this to get it as close to ‘real-time’ as possible but on staging it’s currently only taking about 30 seconds.
- Updated graphing library – We’ve completely revamped the graphs, which are now entirely javascript based (so you can see them on your mobile). They also allow us to do rolling averages on the fly in the browser, which will help visualize longer timeframes and view trends associated with rankings.
- Some API updates for a few of our heavier API consumers.
We’re going to get all this working right today, but it’ll probably take a couple days to work some of the kinks out. We really appreciate your patience.
by Chase Granberry on March 28, 2010
We’ve finally got backlink data live. Here’s what you need to know.
Resolving Domains & URLs
The first thing to notice is this icon 
which you’ll find to the left of your domain or URL. Before we actually pull link data we resolve the URL you’ve entered into your account. Hover your mouse of that, or click it and you’ll be taken to the page which we get redirected to if your domain / URL is entered into a browser as is. We do this because we get different link figures depending on how a domain or URL is entered. So, if your redirects are setup correctly, and have been for a while, your backlink figures should be correct.
[click to continue…]
by Chase Granberry on March 18, 2010
We’re excited to announce a pretty big new feature which will be live next week. We’ve been working with a few different API’s to bring in backlink data about any website. There aren’t that many sources for this information, and numbers from these sources can vary widely, which is why we decided to give you all of them, and let you choose which metric to look at. We’ve successfully incorporated data from Yahoo!, SEOmoz and MajesticSEO. We’re also pulling, in real-time, the latest blogs linking to any site. Here’s a preview of what you’ll see very soon.
[click to continue…]
